Thank you for shopping with Herbadiet. This Cancellation Policy explains when and how you can cancel an order placed through our website.

1. Cancellation Before Dispatch

You may request cancellation of your order before it has been dispatched/shipped.

To request a cancellation, contact us at [info@herbadiet.in] and provide your order number and the reason for cancellation.

If the cancellation request is received and accepted before dispatch, we will cancel the order and issue a refund of the amount paid using the original payment method, subject to applicable payment-processing timelines.

2. Orders That Have Already Been Dispatched

Once an order has been dispatched, it generally cannot be cancelled through our cancellation process.

If you no longer wish to receive a dispatched order, please refer to our [Return & Refund Policy] for information about returns, refused deliveries, damaged products, or other eligible situations.

3. Cancellation by Herbadiet

We reserve the right to cancel an order in circumstances including, but not limited to:

• The product is unavailable or has become unavailable.
• There is an apparent pricing, product-description, or technical error.
• We are unable to verify or process the payment.
• The delivery address or order information appears to be incomplete or invalid.
• We reasonably suspect fraudulent, unauthorized, or abusive activity.
• Circumstances beyond our reasonable control prevent fulfillment of the order.

If we cancel an order after payment has been received, the applicable amount will be refunded in accordance with our refund procedures and applicable law.

4. Refunds for Cancelled Orders

Approved cancellations will be refunded to the original payment method, unless otherwise required or permitted by applicable law.

The time taken for the refund to appear in your account may vary depending on your bank, card issuer, payment provider, or other financial institution.